• ARO is a wholly owned Canadian subsidiary of Ogilvie Group. A unique feature of the Ogilvie Group in the receivables and customer contact industry is that we are able to provide our clients with comprehensive customer contact management solutions in all stages of the customer lifecycle beginning with customer care to retention and
• 1st Party Programs
• 3rd Party Programs
• Pre and Post Charge Off Collection Programs
• Management of Dormant
• Debt Programs and Debt Portfolio Purchasing.

Established in 1994 by its founder, Michael Ogilvie, ARO has grown into a national organization. With offices located in Montreal (corporate headquarters)- Quebec, Kelowna- British Columbia and, Markham and Burlington- Ontario we provide our clients with local, regional and national consumer and commercial collection programs.

We are licensed in all Canadian provinces and territories and in the United States of America.

Our client base at ARO is represented by various key credit grantors from a wide variety of private and public sector industry segments including financial, telecommunications, utilities, universities, government services, retail and commercial.

We operate our collection programs in compliance with all government and regulatory requirements across Canada and the USA.

We understand the importance of privacy and security of personal information. As well we are guided by our internal Corporate Code of Ethics, security protocols and have a clear understanding that we are an extension of our clients business and the requirement to protect their corporate image and brand.