The idea of pay-for-delete debt recovery

Have you ever worked directly with a customer in a “pay for delete” situation? This means your customer is paying off their debt and then asks if their account with you can be reconciled so that any delinquent payments can be removed. It’s something that may happen with customers who have only recently fallen behind on their debts, and it helps them maintain a better credit history. It could be a great method to use to build customer loyalty.