Great response times are a must

Everyone wants things to happen quickly, and sometimes even instantly! While that isn’t always obtainable, the speed at which you provide service to a customer can really make or break an impactful experience. We agree with the expert quoted in this Forbes article when it comes to e-commerce. Making customers wait too long is a terrible idea in this digital day and age. That means working on ways to reach them faster is an important factor in fostering a better experience.